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Privacy & Cookies Policy


What personal information does Frankys Fancy Dress collect from me?

Frankys Fancy Dress collects information in several ways:

Some personal information is gathered when you register. During registration,

Frankys Fancy Dress asks you for a Username, Password, your name, telephone number, fax number, email address, Company name and addresses.

We may also record some details of how you use the site, such as adverts you click on, Products you search for, Products you purchase, and information you download. If you accessed this site following a search on the internet, we may record the search you undertook and how it relates to your use of this site.

We may keep copies of information you submit when you send email feedback to the site, ask a technical question, or report a problem. If you contact Frankys Fancy Dress in writing we may keep a record of that correspondence.

What does Frankys Fancy Dress do to protect your personal data online?

Frankys Fancy Dress always aims to deliver the highest level of service and security to our Customers and Frankys Fancy Dress has been specifically designed with security in mind.

In order to ensure the security and protection of your personal details whenever you submit any sensitive information such as credit card number and account details, we use the following security method:

128 bit Secure Sockets Layer (SSL) encryption - the latest technology to encode and protect your data - which is your guarantee for a safe and secure transaction.

Sensitive credit card information stored on our systems is also held in encrypted format.

Your Frankys Fancy Dress Account Information is password-protected so that you and only you have access to this personal information. You may edit your

Frankys Fancy Dress Account Information by using your Frankys Fancy Dress user name and password and by clicking on the Update My Account link in your account menu. We recommend that you do not divulge your password to anyone. Frankys Fancy Dress will never ask you for your password in an unsolicited phone call or in an unsolicited email.

What are cookies and how does Frankys Fancy Dress use them?

If you log-in to the site using a Username and Password, your browser may alert you to the fact that a cookie is being sent to your PC. This is a permanent cookie and is used the next time you visit Frankys Fancy Dress. It identifies you to our server so that we can display your shopping basket you had previously and to help you shop quicker by remembering your username.

How does Frankys Fancy Dress use my information?

Frankys Fancy Dress uses your information for the purposes of order fulfilment.

Who is collecting information? The personal information you provide to this site is collected and only collected by Frankys Fancy Dress.

What are my choices regarding collection, use, and distribution of my information? Frankys Fancy Dress may, from time to time, send you emails regarding our Products and about Frankys Fancy Dress . In addition, we may occasionally send you direct mail about Products and About Frankys Fancy Dress that we feel may be of interest to you. Only

Frankys Fancy Dress will send you these direct mailings. If you do not want to receive email messages from us, simply send us an email with “NO MAIL” as the subject to info@frankysfancydress.co.uk

What is Frankys Fancy Dress's policy on allowing me to update, correct, or delete my personally identifiable information?

You may edit your Personal Profile information at any time by clicking on the Update My Account Details link in your account menu. If you have forgotten your password, or have any other problems accessing the site, please contact Frankys Fancy Dress on 01244 345 470

Additional Information and questions regarding this policy should be directed by e-mail to: info@frankysfancydress.co.uk

Frankys Fancy Dress,
Chester Market Hall,
Princess Street,
Chester
CH1 2HH


or by telephone to 01244 345 470